Last updated: 10/05/2025

1. Introduction

Matter of Opinion ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

• Full name
• Contact details (email address, phone number, mailing address)
• Demographic information (age, gender, occupation)
• Responses to screening questions for research participation
• Any other information you provide voluntarily

3. How We Collect Personal Information

We collect personal information through:

• Our website registration forms
• Email communications
• Telephone conversations
• In-person interactions during research activities
• Third-party service providers assisting with our research projects

4. Purpose of Collection

We collect your personal information to:

• Recruit participants for market research studies
• Match participants to appropriate research projects
• Communicate with you regarding research opportunities
• Manage our research panel database
• Comply with legal and regulatory obligations

5. Disclosure of Personal Information

We may disclose your personal information to:

• Clients commissioning specific research projects (with your consent)
• Third-party service providers assisting with recruitment and data analysis
• Regulatory authorities as required by law

6. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These measures include:

• Secure data storage systems
• Restricted access to personal information
• Regular staff training on privacy obligations

7. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if necessary. To do so, please contact us using the details provided below.

8. Complaints

If you believe we have breached your privacy rights, you may lodge a complaint by contacting us at:

Matter of Opinion

Email: anita@matterofopinion.com.au

Phone: 0416 058 876

Address: Melbourne, Victoria, Australia

We will respond to your complaint promptly and work to resolve any issues.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect upon posting.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance user experience, analyze website traffic, and for marketing purposes. Cookies are small data files stored on your device that help us understand how you interact with our website.

Types of Cookies We Use:

• Essential Cookies: These are necessary for the website to function and cannot be switched off in our systems.
• Performance Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functional Cookies: These enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These may be set through our site by our advertising partners to build a profile of your interests and show you relevant adverts on other sites.

Managing Cookies:

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Cookies:

We may use third-party services, such as Google Analytics, to collect and analyze information about your use of the website. These third parties may also use cookies and similar technologies to collect information about your activities on our website and other sites.

Consent:

By using our website, you consent to the use of cookies and similar technologies as described in this policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or not use our website.